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NG911 Handles Emergencies Better

emergencies better emergencies better
Find

Dynamic Location Routing send dispatchers an accurate location to the specific office & floor.

emergencies better emergencies better
Route

Calls routed directly to local public safety access point through internet, avoiding the public switched telephone network.

emergencies better emergencies better
Notify

Alert on-site security that emergency is happening on campus at time of 911 call.

emergencies better emergencies better
Comply

Obeys federal regulations: Kari's Law and RAY BAUMs Act. Saving enterprises more than $10,000 in fines.

History of 911

1967

911 Begins

The FCC partners with AT&T to establish 911 as the national emergency services number.

1999

Enhanced 911, E911

Wireless Communications and Public Safety Act establishes 911 as the national emergency number, gurantees access for mobile phones, and requires telephone companies to provide location data for mobile and landline devices.

2008

Next Generation 911, NG911

New and Emerging Technologies 911 Improvement Act expands access of 911 services through allowing IP-base communication and begin development of an NG11 national framework.

2019

Kari's Law Passes

Multi-line telephone systems must offer direct dialling to 911, provide campas alerts of a 911 call, and provide an effective a callback number for dispatchers.

*An effective call back number does not have to be the original phone number but must reach the callers location.

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2019

RAY BAUMs Passes

Enterprises with multi-line telephone systems must provide 911 services with a dispatchable location.

*Dispatchable location is the specific information required for first responders to find the emergency (Building, Floor, Office,).

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2021

RAY BAUMs Deadline for Fixed devices.

2022

RAY BAUMs Deadline for Mobile & Remote Devices.

2022

Kari's Law Deadline

2023

Alyssa's Law

Classrooms must have silent alarms directly linked to law enforcement.

Currently passed in New Jersey, Florida, New York, Texas, Tennessee, Pending in Nebraska, Arizonz, Georgia, Oregon, and Virginia.

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Brief 911 Regulation Checklist

Have you consulted with legal representation regarding your compliance?
Check out the FCC’s Report and Order to implement Kari’s Law and Section 506 of RAY BAUM’S Act.
Can end users direct dial 911 without the need to dial an access code i.e., “*” or “9” for an outside line?
One way to think about it is: could a child call for help without knowing how to operate the office phone system? Verify that any new PBX you install comes preconfigured with direct NG-911 capabilities.
Have you accurately mapped user endpoint locations including address, building, floor and/or room?
“Dispatchable location*” is essentially the door that first responders need to find to assist 911 callers. This address must be formatted correctly and validated for errors in a master street address guide (MSAG) format. 101VOICE performs this validation and error correction as part of our easy-to-use location provisioning process with a dashboard and portal.
Have you tested 911 across endpoints?
933 testing helps limit the disruption that occurs when scheduling live 911 calls with public safety. Calling 933 from any 101VOICE-provisioned 911 endpoint will trigger an automated voice message relaying the caller name, callback number, and address assigned to that endpoint.
Do you have a plan for virtual workers and satellite offices?
Your HR, facilities, and IT teams can work with your legal counsel to help you determine how to support users in remote locations.
Are notifications set up to notify key personnel in the event there’s an emergency?
Notifications can be provided via email, phone call recording, or SMS text message formats. To help enterprises with E911 compliance, 101VOICE offers a notification feature with both E911 for VoIP and Unified Communications, and NG-911 Dynamic Location Routing (DLR) solutions.

Remain well-informed about 911 regulations to protect your organization from potential fines exceeding $10.000. Here's a concise checklist to assess your organization's compliance with current laws. For more details, refer to our comprehensive checklist provided below.

See Extensive Checklist

Mobile 911 (m-911)

M-911 call notifications allow you to get help during emergencies regardless of device. M-911 connects emergency calls to 911 instantly through fast, accurate emergency routing. Thanks to Dynamic Location Routing and NG-911 technology. 911 dispatchers can find the correct address, building, floor, and room, saving precious seconds when you need them most. When 911 is dialed from a device, m-911 alerts the enterprise immediately that an emergency call has occurred within property limits.

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